Return & Refund/Exchange/ Replacement Policy

Return & Refund Policy:

  • Within 7 calendar days from the original date of purchase to exchange any defective/ Dead On Arrival (DOA) unit. Such items are available for exchange only. 

 

  • Products must be returned within 7working days of receiving with the original packaging. Include all the accessories. Products should not be used. The product must be undamaged, and in its original condition, including all original wire harnesses.

 

  • A refund will be processed an average of 7 working days after receiving the items. Please remember it can take some time for your bank or Credit Card Company to process and post the refund too. 

 

  • Reimbursement for returned items will be in the same way the buyer paid for them.

 

  • If the buyer sends any item to us without a request for a return, we are NOT able to process for refund, and the buyer have to pay for shipping to send the products back.

 

  • We offer free return shipping for all eligible returns.

 

  • For international customers, the same return policy applies. However, return shipping costs may vary, and any customs duties or taxes incurred during return shipping will be the responsibility of the customer.